Enfinitec - Accessible Digital Solutions
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World class leading expertise and unrivalled service
For integrated service solutions – from customer care services to high-end solutions and fast convenient service delivery – your first choice is enfinitec. Our capabilities span the full spectrum of business needs, from small scale niche products to established enterprises looking for full aftermarket end-to-end capabilities.
Contact Centre
Our customer service counts on 10 international contact centres operating in 22 languages across 28 countries via phone, email, chat and cloud services.
Repair Centre
With 8 repair centres and over 100 partners across EMEA, our repair network offers world class leading repair and refurbishment services.
Logistics excellence
With our spare part logistics hub in Wroclaw, Poland, we are strategically located to provide one of Europe’s fastest aftermarket supply chains and field returns remanufacturing services.
Waste Management
Our customised, tailored service model, quality assurance and control processes allows us to optimize recovery and recycle operations.
Total Service Solution
At enfinitec, we constantly test, measure, and build our services within a learn-design-iterate loop, allowing us to provide international end-to-end services with best-in-class leading efficiency and sustainable performance.
We provide a
multi-service expertise
IT Products
Household Appliances
Floor Care Products
E-Mobility Devices
Smart Home Devices
Hot Beverage Makers
Robotics Products
Home & Garden Tools
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We operate in the heart of Europe
- Logistics hub in Wroclaw, Poland with connections to main airports, ports, highways and railways
- Over 2 million units repaired per year
- 20,000sqm Storage space
- 50,000sqm Repair and logistics facility
- ISO 9001-2015 and 14001 certified